Welcome to Bigtech CCTV!
By using our website or placing an order, you agree to the terms and conditions outlined below. Please read them carefully to understand your rights and responsibilities.

1. 🛒 Ordering and Payment

• All orders are subject to product availability and confirmation by our team.

• Prices are listed in Kenyan Shillings (KES) and may include applicable taxes and delivery fees.

• Full payment is required at the time of order placement unless otherwise agreed upon.

• We offer payment on delivery for selected locations—please confirm with our team during checkout.

2. 🚚 Shipping and Delivery

• We strive to process and dispatch your order as quickly as possible.

• Delivery timelines may vary depending on your location, courier service, and the nature of the product.

• Bigtech CCTV is not liable for delays caused by third-party couriers, adverse weather, or other unforeseen circumstances.

• Once dispatched, you will receive a tracking number to monitor your delivery status.

3. 🔁 Returns and Refunds

• Your satisfaction is important to us.

• If you’re not satisfied with your purchase, please contact us within 2 days of receiving your order.

• Returned items must be in their original condition and packaging.

• Return shipping costs are the responsibility of the customer unless the item was incorrect or defective due to our error.

• For more information, please refer to our Returns & Refunds Policy.

4. 🔐 Privacy Policy

• We value your privacy and are committed to safeguarding your personal data.

• By using our website or services, you agree to the collection and use of your information as described in our Privacy Policy.

5. © Intellectual Property

• All content on this website—including text, logos, graphics, and images—is the property of Bigtech CCTV.

• You may not reproduce, modify, or distribute any content without our written permission.

6. 📌 Changes to These Terms

• We may revise these Terms & Conditions at any time without prior notice.

• Please review this page regularly to stay informed of any updates.

7. 📞 Contact Us

If you have any questions, feedback, or need assistance, feel free to reach out:

Bigtech CCTV
📞 Phone: 0727-357-825 / 0726-957-162
📧 Email: sales@bigtechcctv.com
📍 Address: Accra Towers, Next to Accra Hotel, First Floor – Shop F05, Nairobi, Kenya